FAQ – Everything you need to know about HARMONEE crochet clothing

Welcome to the HARMONEE FAQ page , your destination for luxury crochet clothing . Here, we have gathered the answers to the most frequently asked questions about our high-end handcrafted crochet clothing , to help you provide clear and accurate information. If you cannot find the answer to your question, please do not hesitate to contact us via our Contact page.

What are your delivery costs and times?

Shipping costs for your order will be calculated and displayed at the time of ordering.

Local delivery
- Areas concerned: Saint-Tropez (83990) and Ramatuelle (83350)
- Costs: Free
- Deadline: 24 hours
- Delivery times: 8 a.m. to 8 p.m., every day
- Communication: SMS notification

Delivery to mainland France (including Corsica)
Standard delivery :
- Costs: Free
- Delivery time: 2 to 4 working days (one additional day for certain islands)
- Express delivery :
- Fees: €18
- Deadline: Next day delivery before 6 p.m. (order before 10 a.m.)
- Carrier: Chronopost (home delivery with signature)

Delivery to Europe
- Standard delivery :
- Fees: €15
- Delivery time: 2 to 8 working days
- Carrier: Fedex
- Express delivery :
- Fees: €30
- Delivery time: 1 to 3 working days (order before 10 a.m.)
- Carrier: Fedex
- Note: Import duties and taxes are the responsibility of the customer.

International Shipping
- Countries served: United Arab Emirates, Canada, Switzerland, United Kingdom, Norway and United States
- Standard delivery :
- Fees: €25
- Delivery time: 2 to 8 working days
- Express delivery :
- Fees: €60
- Delivery time: 1 to 3 working days (order before 10 a.m.)
- Note: Import duties and taxes are the responsibility of the customer.

How do I track my order?

Once your order has been shipped, you will receive an email with a tracking number that you can use to track your package.

What is your return policy?

Our policy lasts 15 days. If more than 15 days have gone by since your purchase, unfortunately we cannot offer a refund.
To be eligible for a return, your item must be unused and in the condition that you received it. It must also be in its original packaging.

How to make an exchange?

Please note that we do not offer exchanges. You are welcome to return your product and then place a new order for the product you wish to purchase, while supplies last.

How to choose the right size?

Our women's crochet clothing is designed to delicately hug the figure. We offer a selection of one-size products, designed to fit a size range from 34 to 40 EU.

Where are your clothes made?

Our crochet garments are made in Portugal, renowned for its expertise in textile craftsmanship. We use high quality cotton . Each piece is carefully crafted by artisans, ensuring impeccable finishes and attention to detail, characteristic of high-end clothing .

What types of clothing does HARMONEE offer?

At HARMONEE , we specialize in quality cotton crochet clothing , designed to combine comfort and elegance. Our collection includes high-end crochet dresses , crochet summer outfits and unique pieces that reflect our commitment to artisanal and timeless fashion . Each of our creations is designed to highlight the finesse of crochet while adapting to luxury fashion trends.